Your IT systems should be up and running, which is why we offer proactive support instead of a break/fix model that can hinder your operations. We ensure that all of our IT professionals are familiar with your network so your business receives the support it deserves. Our technical support packages are built to best fit your business's needs, and allow you to conveniently contact us through our online ticket portal, or by phone.
Why choose Wildcard's expert technical support for your business?
We’ll ensure that your technology systems are up and running so you can focus on your day-to-day business operations.
- Hardware that is designed for your everyday needs, including desktops, laptops, servers, and point-of-sale equipment, with subsequent training for your employees
- VoIP phone installation and support will virtualize your phone network and provide multiple phone lines, voicemail, and personalized 3-way calling
- Configuration of IT systems will ensure there are no network and security gaps
Security is in everything we do. Not only will we manage your IT systems, we’ll safeguard and secure your data.
- Patch management monitors your networks, detects potential issues, and keeps your networks up-to-date and protected
- Managed antivirus monitors and safeguards your systems from viruses, spyware, malware, and other threatening exploits
- Secure backups will prevent loss of data on a single point-of-failure
Support is at your fingertips. We’re here for you and your technology needs.
- Online ticket portal allows you to submit and track support services
- Phone support from 8 AM - 5 PM for your systems and hardware (24/7 support is also available)
- Remote support and scheduled onsite support will provide prompt resolution and thorough guidance of your technical hardware and software